Shipping
Shipping:
SHIPPING via DHL with tracking ID:
Germany:
Shipping 4.99, FREE Shipping over 1000€
Europe + UK:
€ 8 shipping cost
International:
€ 12 shipping cost
------------------------
Average shipping times:
Germany: 2-5 working days
Europe: 5-9 working days
Worldwide: 7-14 working days
Europe: 5-9 working days
Worldwide: 7-14 working days
------------------------
We urge you to please double check and make sure the correct size is ordered to minimize shipping costs incurred from ordering an incorrect size.
We do not refund the shipping costs for returns on size corrections.
Please keep in mind that our bracelets are handcrafted and made to order at our headquarters in Berlin.
We are not Amazon and this is not a mass produced product. If you have questionsRegarding your order, it helps us tremendously if you provide your order number in your communications.
Our office hours:
Mon, Tues, Thurs, Fri, Sat 11-16Uhr.
we prefer to be reached via email at service@banded-berlin.com
if its an absolute must - via telephone +49 (0) 30 31 48 48 61
As we like to keep our "Handmade in Germany" bracelets at affordable prices, We have to factor in the cost of staff to handle returns due to customers not taking the time to order the correct size. We hope that you'll take a care in this regard. Thanks for your understanding.